Support
We have your back
Reach us in our Discord support channel. Include your Discord username and a clear description of the issue.
Discord support
Join DiscordOpen a ticket with the team
Join the Ancient Echoes Discord server and open a support ticket for billing, subscription, role sync, or account questions.
Invite: discord.gg/ancientechoes
Before contacting support
- Make sure you signed in with the same Discord account you joined the server with.
- Try a manual role re-sync from your dashboard.
- For billing issues, manage your card and history through the Customer Portal.