Support

We have your back

Reach us in our Discord support channel. Include your Discord username and a clear description of the issue.

Discord support

Open a ticket with the team

Join the Ancient Echoes Discord server and open a support ticket for billing, subscription, role sync, or account questions.

Join Discord

Invite: discord.gg/ancientechoes

Before contacting support

  • Make sure you signed in with the same Discord account you joined the server with.
  • Try a manual role re-sync from your dashboard.
  • For billing issues, manage your card and history through the Customer Portal.